Confidentiality, This is where what happens in the workplace weather it is good or weather it's bad you don't talk about it around people that don't need to know. Such as if service user a urinated in the bed, you don't tell people that don't need to know you only tell someone such as the manger and sort it out before anyone can talk.This is important in the workplace because it makes the services users more comfortable and they feel safe and make sure no one is talking about each other away from the workplace. So for example when the person urinated in the bed and the care worker told someone outside the workplace that is a bad use of confidentiality and dignity as the person may of felt embarrassed and this means everyone will find out and they could laugh at the person. This also could of meant the person lost their dignity and self esteem.
Dignity is where you don't make someone feel like rubbish and you make them feel comfortable in the service area they are using. If dignity isn’t used some people might feel neglected or ignored by the care workers. This could make them feel more like an object more than a human being. Dignity is another word for respect sort of, This could be something small such as calling people by the names they have asked and not what you read out. If this isn’t met the person could feel uncomfortable and want to
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Such as respecting their privacy, Giving them the choice to do something and respecting that, and respecting their dignity. If respect is not giving in the work environment this could have a negative effect on the care and the people using the care. This also could cause arguments in the workplace as people will start disagreeing with each other. An example of respect is understand that service user A that is an elderly but realising had a life before she got put into care, So don’t keep saying stuff that might upset