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Costco: The Monetary Benefits Of TQM

383 Words2 Pages
The monetary benefits of TQM include cost reduction, customer satisfaction, defect reduction, morale. Costco has its own brand Kirkland Signature which does well for a store brand. This label gains a higher profit because there are less middlemen involved and Costco can charge a higher markup to account for its lower cost of acquiring products. Costco’s customers stay loyal because they know that low prices do not come at workers expense. By selling a limited number of items Costco makes sure it keeps its prices low, depends on a high volume and have customers buy memberships and aims for high class shoppers. Costco’s each item produced has a Costco supplier sheet which is intended to be kept secret that contains particular appropriateness
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