When applying the crisis intervention principle to the crisis response of children considering committing. “Children exposed to traumatic stress exhibit a variety of responses. In very young children, diagnosable posttraumatic stress reactions may be absent but more nonspecific anxiety reactions may be present” (Gammonley & Dziegielewski, 2006, p. 24). In Miami they utilize the Roberts’s model to address people teen and young adults considering committing suicide. The crisis intervention hotline offers a crisis intervention team that is certified in Applied Suicide Intervention Skills Training (ASIST), risk assessment and the importance of active listening. Through the suicide hotline the CIT is trained to determine whether the person calling has any intention of hurting themselves, other or are they currently take any drugs. Working the switchboard, it is essential that a quick connection is made with the person calling the hotline, being able to develop a rapport with the person and keep them talk about their issue. Having the person continue talking allows them to express what is bother them without any interruption. The crisis counselor uses open-ended question to get the individual tell the story of why they want to hurt themselves or about the drugs they are taking. Actively listening to the caller gives them the opportunity to vent their problem, while the crisis counselor doesn’t judge the caller.