Critical Analysis Examples

1237 Words5 Pages

Video Demonstration Critical Analysis
It is important in professional and personal relationships to be able to communicate effectively, and this can mean a wide variety of things. Communication competence is the ability to achieve communication goals in a way that is enhancing the relationship (competence reading). Many skills and approaches can be used in conversation to show communication competence. Being flexible in communication is important, as there is no perfect way to communicate (class notes). A person who is flexible when communicating will be able to find the most effective way to communicate with each of the different people around them (competence reading). In addition, flexibility can be important when it comes to communicating …show more content…

I stated to the patient that I observed they were still awake. This was followed by two possible interpretations of the behaviour; is the patient just not tired, or is something on their mind? This should be followed by a clarification of which interpretation is most accurate. I think that I had some difficulty phrasing my perception check, and this last step may have been unclear. Although perhaps it was not the textbook example of a perception check, I do believe it was a helpful part of the conversation. I think that perception checks are helpful to guide how the conversation will proceed, and this is why I decided to use this skill right at the beginning of the interaction. Following this, I asked the patient if it was acceptable for me to sit next to her and discuss the matter with her. This question, in addition to using the patients name in the beginning of the interaction helped to build trust. I think that without building this trust as a foundation, the conversation is bound to be unproductive. Throughout the conversation, I tried to ask clarifying questions when I was unsure of my interpretation of what was being said. Using clarifying questions helps us to understand the true meaning of things (empathic class notes). Clarifying questions are often used with paraphrases, and I think this is demonstrated well in my video as well (empathic class notes). A good example of a paraphrase happens at the end of the video, when I sum up some points from the entire conversation, followed by validation of the patient’s feelings. Something else I believe I did quite well is maintaining a positive environment through my non-verbal behaviours. I paid special attention to make sure I was demonstrating open body posture and maintaining eye contact. From personal experience, speaking to someone who demonstrates these behaviours makes you feel like you are truly being listened