Danny Myers is an entrepreneur he owns his restaurants. Danny has implemented a no tipping policy. His restaurants are called Union Square Hospitality, located in New York City. The reason for this policy is because Danny believes not only in hospitality, but also that everyone is part of the group. Everyone is treated equally according to Danny. To be fair and be able to have his employees get the same amount of pay he has implemented this system. The cooks, waiters, waitress, Hostess, dishwasher everyone is treated fairly as part of the group. People notice the great service they receive when they eat there. Some even ask if they are not allowed to leave tips what they can do. Danny simply tells them to just come back. Hospitality is equally important to restaurants. Danny Meyers is raising his employees’ wages and has implemented a no tipping policy.
No tipping in restaurants is somewhat unheard of to many people. Danny believes in good old fashioned hospitality. To be able to afford doing this Danny had to raise some prices on his menu. No one even noticed the price change at all.
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When everyone is included and knows what to do it all runs smoothly. Having fair and ethical work practices create a level playing field for everyone involved. Everyone understands this does their job and work together as a team. Making sure orders are correct, dishes are clean, tables are reserved for specific people upon request; all plays a part in hospitality. This also creates for the restaurant satisfied customers and repeat business. Just like in retail stores repeat business is good business. Repeat business also provides word of mouth advertising. People who go there to eat or have eaten there and like it are more likely to recommend the restaurant to others. So just like customer service is important to retail businesses, Hospitality is equally important to