When you get older, life may get tough. For Diane and her family, they take it one step at a time. Diane Allen is seventy six years old and has a hard time transporting around her daughter’s house. She suffers from dementia and has poor mobility. Dementia is a brain disease that causes long term memory loss. This happens to affect her daily functioning. Due to these medical dilemma’s, Diane lives with her daughter, Tami Skaf in a three story home. To get from the basement, Diane’s living space, to the main level of the home, she uses a stairlift. This stairlift is used to her advantage every single day. One major issue that Tami faces when she helps Diane on the stairlift is when it does not function up the stairs properly. “Were clueless