Denver International Airport baggage system failure
Projects with ineffectual decisions or unclear vision will have a fatal affect. Denver International Airport Baggage system project was affected by poor managerial decisions and lack of communication and coherence between the teams
To make Denver an International Transportation hub Denver city planned for an International airport with eighty eight airport gates in three concourses covering a land area of one hundred and forty square kilometers. It was supposedly planned to be the largest airport in United States and estimated to have Fifty Million Travellers/Passengers a year the baggage system planned was very complex in nature with automating all three concourses and seventeen miles of conveyor track which will reduce the turnaround time of aircrafts to less than thirty minutes which is very crucial for airline industry. Recently Southwest airlines has tried for ten minute turnaround time and achieved an average of twenty five
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Project management team and other teams underestimated it due to lack of experience in full automated baggage system. The lack of knowledge in creating a mathematical model of empty carts and movement along the transfer of carts in the airport was ambiguous. Failure to forecast the model undermines the whole system stability and optimization cannot be achieved.
Underestimation of Effort Involved
Due to underestimation of complexity and with ambiguous planning Project Management team of Airport decided on baggage system as critical path in the project completion and scheduled a time for completion forcing other working teams to rush the work without clear vision to achieve the goal of completion which budgeted more than the initial one. Many further mistakes were caused because of under scheduling.
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