2 Tourism Industry “Tourism comprises the activities of persons travelling to and staying in places outside their usual environment for not more than one year for leisure, business and other purposes”. United Nations World Tourism Organization (UNWTO).
“Tourism is the temporary short-term movement of people to destinations outside the places where they normally live and work, and activities during their stay at these destinations; it includes movement for all purposes, as well as day visits or excursions.”(Holloway, 1987, p.2 & 3).
The travel and tourism industry is the world’s largest commercial sector industry. (TG Journal, 2008). Tourism industry is one of the most dynamic and competitive industry in the globe. Customers’ needs and satisfaction keeps changing and tourism study should able to balance those changing aspects or trends of the customers to adapt as the business industry. Tourists travelling to their destinations demands certain services and facilities such as food and accommodation, transportation, communication, security, entertainment, etc. These services and facilities plays a vital role in the overall promotion and development
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Some of the consequences of exceeding the environmental capacity include strain on already scarce resources such as water, food, energy and natural habitat areas and also unchecked tourism management may lead to natural disasters like soil erosion, Increased pollution and waste, deforestation, Increased pressure on endangered species of animals and plants and as well as loss of biodiversity. Mass tourism may deplete the socio-cultural traditions and authenticity of host community by introducing foreign elements which are in conflict with cultural, historical, and religious heritage of the community. (The Responsible Traveler Guide,