Essay On Hospital Culture

(i) Camps:

Reaching the majority of the Indian population is connecting supply to demand. Moving the village population to the cities for eye care is challenging: it is easier to bring facilities to the population. A team of doctors, nurses and optometrists, go to a rural area or village with the equipment for diagnosis of eye problems, and screen the population for various visual impairments. If a problem is minor, like refractive errors or mild infection, the patient is given spectacles or medications. If it is major, then the patient is sent to a base hospital for further treatment such as surgery. A few hospitals like Shankar Nethralaya have also been performing surgeries in their mobile vans. Cataract surgeries in such a set-up address

A hospital with a vision and mission strong in the employees makes a good work ambience. A patient-centric culture in a hospital provides a better patient experience. Hospital leaders increasingly recognize the connection between their cultures and patient satisfaction, and realize that many roles and people in their organizations are not inherently patient-centric [22]. Some medical specialists, for instance, deliberately objectify patients ' conditions, thereby reducing their emotional involvement with the patient. They may believe that objectifying promotes better treatment decisions, and protects physicians from the stress of incorrect decisions or inability to help a patient. Similarly, administrators have so many processes and procedures to follow that they may feel compelled to focus more on paperwork than on serving patients. Many elements in hospitals steer employees away from patient-centric attitudes and behaviors. Changing to be more patient-centric requires a significant cultural change, made harder by the depth of current attitudes and behaviors and the complexity of hospital processes and financial pressures. For example, physicians educated to think of themselves as experts in their specialties are, therefore, often reluctant to adopt new attitudes and behaviors. Changing a hospital 's culture is a difficult