Evaluate How Interpersonal Skills Affect Managerial Performance

256 Words2 Pages
2.1 Evaluate how interpersonal and communication skills affect managerial performance Interpersonal communication is where ideas are exchanged with others using a range of methods such as words, gestures, tone of voice, facial expressions and body language 2.2. Evaluate strategies to overcome barriers to effective managerial communication and interpersonal skills 3.1 Assess own knowledge, skills and behaviour, and their effect on own managerial performance 3.2 Identify areas for personal development to improve own managerial performance 3.3 Produce a personal development plan to improve own managerial performance 1. To develop the role of team leader for the estates team Performance Criteria • To understand how to generate appraisal statements