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Clear And Effective Communication In The Workplace

997 Words4 Pages

Unit: Workplace communication

Centre Number: 821707

Centre Name: Cayman Islands Civil Service College

Learner Registration No:

Learner Name: Windell Solomon

A. Understand the importance of effective communication

Explain why clear and effective communication is essential in the workplace?

In my opinion, I think clear and effective communication is very essential in the workplace, because without communication there will be misunderstandings, which in turn will lead to misinterpretations, assumptions which can cause embarrassment to not only the sender but the receiver.

In my organization which is Cayman Islands Customs, with a staff complement of over 150 employees, it is vital that communication is clear and concise, and note …show more content…

Outline the key stages in the communication process

B. Understand methods of communication

Explain methods and their best use when communicating with the team

In our everyday lives, may it be in the workplace, with our family, friends, etc., it is common knowledge that the two main ways of communication are verbally and writing. Furthermore, we must be cognizant that the effectiveness in the way we convey our communication can be affected by various factors, such as a person’s body language.

Having this knowledge can also play a role in deciding how one might choose to communicate with their colleagues in the working environment.

To better understand and most of all improve the way in which we all effectively communicate within our working environment, we much we much first establish how we communicate with others. Most organizations often speak to two very important areas of communicating and they are internal and external …show more content…

Some of my methods used in the past and continue to be use by me is videotaping, phone recording, audio recordings, followed up by writing down what has been said to me or in my presence as a witness. In opinion and from experience these are the methods I have found to be the most accurate records of electronic and oral communication in the

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