ipl-logo

Communication Breakdown In The Workplace

1076 Words5 Pages

3.0 COMMUNICATION BREAKDOWN Communication is the core for everything we do in the workplace. It happens all the time and every day at workplace. Nevertheless, communication breakdown occurs and can affect the organization own its own. This is because communication breakdown does not only occur among the organizational workers but also with the clients of the organization. There are seven communication breakdowns that occur at the interviewee's workplace which are failing to be direct, failing to share information, responding defensively, miscommunication, failing to listen, non-responsiveness and lastly, vertical communication failures. As a leader of a workplace, communication is a key to ensure the ability for a leader to lead the organization. …show more content…

This is because there are times her colleagues tend to hear rather than listen. To recall, an event that happened to her was she told one of her colleagues to make a copy of the recent approved document and shred the previous copy that was not approved. Nevertheless, her colleagues did not pay attention and she shred the one with the approval and this has caused major problemb for her department. She futher explained that the Head of The Department had to face the Head Manager and explained the situation. This situation shows that communucation breakdown can affect the whole organization and the relationships between the co-workers. Eguawarja George A (2015), asserts that poor listening skills lead to conflicts and members of associations or organization should learn techniques of better listening and can generate good relation with the messenger and avoid misunderstanding and misinterpretation within the …show more content…

Consequently, ignoring upward and downward vertical communication that flows among all employee levels can directly affect the relationship between co-workers and also the company’s finances. For example, the Chief Executive Officer (CEO) appoints a department to lead a data-gathering project and recommend a product strategy and that department manager only communicates to other managers, horizontally. Thus, he is missing critical input from sales employees who interact with the customers or clients every day. Henceforth, the manager recommends the company to modify its existing product while the sales employee knows that customers can easily make minor changes in the product to serve the same purpose and won’t spend money for the new

Show More
Related
370 Words | 2 Pages

1. If there is poor communication in the workplace for example, schedule face-to-face meeting weekly. 2. If there is poor communication with friends, ask them what they do not understand and then broadly explain it again. 3.

Read More
1588 Words | 7 Pages

Staff members need to have a deliberate, conscious effort made by the leaders to convey this information carefully. The diverse and increasing workforce at any organization is often shown that the information they thought was communicated to the team was correctly given, but in reality, it was interpreted differently than intended (Wickford, 2016). Unfortunately, the leader is not aware of this until significant issues start to arise. Communications issues are when management sees no value whatsoever in communicating with staff, believing they should remain quiet and do what is expected of

Read More
652 Words | 3 Pages

Communications must also be improved throughout management and throughout the rest of the company. Lack of communication throughout the line leads to confusion and encourages rash decision making that CanGo cannot afford to do. All concepts, ideas, plans, and such must be communicated clearly throughout management and presented to employees with a clear message that is understood by everyone. Miscommunication and lack of also leads to employees becoming frustrated and decreases their efficiency and productivity. We accessed there was an ample amount of confusion between management and employees alike.

Read More
969 Words | 4 Pages

However If communication skills are poor from my manager, employees will lack enthusiasm in doing their assignments and will question the value of the communication given, also if my manager is meeting the correct standards and requirements of being the manager of the company. Poor business communication skills will also dishearten employees because they will be required to sit through dull presentations or team meetings where they might be provided with unclear instructions on projects, leading to confusion. If poor communication skills result in the inadequate handling of important projects, this can affect the company’s capacity to make positive contributions to customers and the community. The capacity to transform is proportional to the capacity to communicate directions, and to communicate new and exciting ideas and

Read More
830 Words | 4 Pages

This could be to specific group, for instance a support group for deaf people, teaching service users or for meetings. In group communication, every individual participating will try and get their personal ideas and thoughts across, especially if they disagree with a point raised (Storming stage: Tuckman group communication theory). In health and social care, group communication is mostly used in a meeting arrangement, as it allows a number of different agencies or care providers with in one agency to focus on particular aspect of care, or on a service user and the care that currently being provided. Communications between Colleagues not only on a one to one basis but in a group setting is key, to everyone working successfully, the performing stage of Tuckman group communication theory. Within a health and social care an absence or lack of tolerance and understanding for fellow employees might create a negative emotional atmosphere, it may only personally affect two people, but will ultimately affect everyone working with them, and possibly decreasing the level of care to their service

Read More
1338 Words | 6 Pages

Bob’s Meltdown In today’s workplace communication is key, collaboration crucial and teamwork a top management buzzword. These facets encourage knowledge sharing, co‐operation and a joint sense of purpose. However, such an increase in interpersonal relationships too often creates an unwanted side effect: conflict. (http://www.emeraldinsight.com/doi/abs/10.1108/14777280310795784)

Read More
500 Words | 2 Pages

If there is a communication breakdown between any relationship and we do not treat each other with mutual respect then this can lead to situations becoming out of control and misunderstandings that can lead to bad feelings within the workplace as well as the children witnessing incorrect behaviour and then imitating

Read More
725 Words | 3 Pages

No team or organization can truly be successful if there is poor communication. If one were to do the research it would be found that more often than not when one hears about the downfall of an organization or business that one of the root causes is almost always a breakdown in communication or even worse, secretive communication lacking integrity as its foundation. Integrity fuels open communication and creates leaders. When the team believes that there is an honest, open dialogue with integrity at its foundation it is much easier for there to be clear channels of successful communication at all levels. For us to be successful human resources analysts we must hold this core value to be of utmost importance to successfully perform our jobs and best serve the teams we serve as

Read More
731 Words | 3 Pages

… Leighann Twist Module 3 Short Paper on Communication 1/25.2018 The following are the three scenarios from our reading that I chose to apply to my current organization: 1. Hire, develop, and retain effective communication. • At my current organization, the front-end cashiers like myself have very good communication with our head cashiers, and front-end supervisor when a new way of doing things comes along in our ever-changing work environment. Our head cashiers and front-end supervisor always are careful to make sure to speak with each cashier when changes in polices arise and sometimes they make up a contract for each of us to sign that is called a PK (public knowledge) contract.

Read More
387 Words | 2 Pages

First, to understand how we can become better listeners, we must understand what our problems are in communicating and the characteristics of not being an effective listener. A first problem in communicating could be the pressure to answer a question or request right away. We live in a fast paced society and people may feel obligated to give an answer right away without putting necessary thought into the decision. Thus, it leads to giving a dishonest answer or taking on an obscured task due to the lack of thought processing. A second example of troubled communication is awkward silence.

Read More
991 Words | 4 Pages

Assignment # 3- Cause and Effect Essay Manuela Martin English 102-GW1 Spring 2018 Professor S. Pathak 01 March 2018 Lack of Communication in a Relationship One of the most fundamental elements of a healthy and strong relationship is communication.

Read More
1452 Words | 6 Pages

Self-reflections on communication skills It is inescapable to have interpersonal conflict in any relationships and situations. (Solomon&Theiss, 2013) Yet, we should be able to handle conflicts with skills. Regarding the conflict I encountered, there are some communication skills I should have known and

Read More
1952 Words | 8 Pages

Whereas, poor listening skills impede communication. The textbook discusses several types of listeners. The first is the faker, the faker only pretends to be listening. The best way to discover if you are dealing with one of these types is to randomly quiz them on the things that you have communicated to them. Next, is the dependent listener, this type of listener only listens to please the speaker.

Read More
861 Words | 4 Pages

[2] Communication in the workplace involves interpersonal communication between colleagues, manager and subordinate. Bad communication is often the root cause of many problems. Most conflict in organizations are the result of misunderstood communication. Effective communication plays a major role in dealing with employer employee relation. When you become an effective communicator, you can resolve conflict and communication gaps among coworkers and employees for example, conflicts arise when the employer and management discussed little with the staff, preferring to make decisions themselves without approaching employees and later give instructions, employees might feel frustrated for not being part of decision making, thus resulting in poor performance.

Read More
1723 Words | 7 Pages

Listening breaks down the barriers between individuals by paving the way for mutual understanding and cooperation. Good listening prevents communication gap and facilitates a fair grasp of the objectives and priorities of individuals and institutions. Attentive listening prevents the need for repetitions and thus save precious time. Normally, people listen to improve their knowledge, to obtain information, to follow directions, to be able to solve problems, to share experiences and feelings of joy and sorrow, to express opinions, to give judgments, and finally to learn new

Read More

More about Communication Breakdown In The Workplace

Related Topics

Open Document