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Interpersonal Conflict Indicators

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INTRODUCTION: - Conflict: - Conflict is a common day to day issue in our lives. It is caused by disagreement in goals, motivations, or actions among two individuals or two parties. It may result from difference in opinions, use of harsh words or direct actions to solve competing goals. Conflict is considered to be normal and in most cases inevitable in our social and organizational life. In reality no human society or social group exists that doesn’t possess some sort of conflict between the wishes or intent of individuals. And considering one of the positive aspects, conflicts are vital for the continued development of mature and competent individuals. Conflict can be divided into two major categories. The first category refers to incompatible …show more content…

The indicators are:- 1. Interdependence: - This exists when each party’s attainment of personal goals depends on the action of the other party. Without interdependence the actions of the other party has no impact on outcomes of any other. So interdependence is the key pre-condition of any interpersonal conflict. However it should be noted that not all individuals or groups sharing an interdependent relation would face a conflict, i.e. it is a necessary condition but not a sufficient condition for a conflict to arise or occur. 2. Disagreement: - It occurs when there exist a divergence of values, needs, interests, objectives, goals or opinion among the parties. Disagreement is the key cognitive component in interpersonal conflict. However, it is not by itself sufficient for a conflict. The parties will not be experiencing conflict when the areas of disagreement would be irrelevant or unimportant such as in case when there is no interdependence or the area of disagreement is minor. 3. Interference: - This occurs when one or more parties interfere or oppose the other parties’ attainment of interests, objectives, goals etc. This forms the base for a conflict to emerge. It is the central behavioral characteristic of …show more content…

1: - Dimension Indicators of Interpersonal Conflict TYPES OF INTERPERSONAL CONFLICT: - Constructive Conflict: - When a conflict arises among two parties while communicating, so long as both parties continue to concentrate on the problem or task, they will head towards a satisfactory solution. So long as they do their level best not to let themselves get involved personally, to such an extent that they lose their ability to see their mutual objectives and interests, the process is constructively resolved. Such conflict assures cooperative relationship among parties, for the involvement of all members during the applicative stage of their decisions, and also secures their future working relationships. Destructive Conflict: - Regardless of the importance of the issue or project to them, people don’t always easily handle discussions constructively. Turning the conflict into matter of personal ego is a natural process which is hard to control. It happens when people handle it irrationally, leading to a possible inflammation of the emotions to occur. It only ends up in loss of time and broken relations which are hard to build up again. Hence such conflicts should be managed while there is still time. MARKERS THAT INDICATE CONFLICT:

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John Galtung recommended that conflict could be observed as a triangle, with contradiction (C), attitude (A) and behaviour. He explained that all three aspects must be there in a full conflict condition. Contradiction is an important factor of a conflict which mentioned through the parties, their intentions and the clash of interests between them. Attitude comprises the parties’ views and misunderstandings of each other and of themselves. Behaviour is the third factor which can involve coercion or cooperation, gestures defining conciliation or hostility.

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