Head To Toe Body Massage Case Study

On Monday, April 24, 2017, the investigator traveled to conduct a claim investigation with the insured, Grape Valley Inc., massage parlor at 2760 Tapo Canyon Ridge #7, Semi Valley, CA 93063-2310. Recorded statements were provided by owner Ms. Nian Jia, and Message Technicians, Yijia Wu AKA Mandy, Mr. Yong Chang Yan and Mr. Huange Deng, AKA: Mike.
Witnesses conveyed Mr. Cliff Bakelman was a regular once a week customer who has been coming to the foot massage parlor (Grape Valley, Inc.) for three years, where he would get a head to foot massage from Ms. Yijia Wu (Mandy). Ms. Wu conducted a head to toe body massage on Mr. Bakelman that would take about one hour. On April 7, 2017, Ms. Wu after used a wet and dry towel to dry off his feet after they were soaked in water for 15 minutes before massaging Mr. Bakelman’ back, shoulders, arms, legs, feet, and

After completing the massage, she left Mr. Bakelman sitting on top of a stool while she left to get a cup of water for Mr. Bakelman. Upon her return, she found him sitting upright on the ground next to the stool. Ms. Wu informed Ms. Jia and Mr. Yong Yan to help lift Mr. Bakelman off the ground because of his large size and weight. Mr. Huange Deng, who was ten feet away from where Mr. Bakelman witnessed Mr. Bakelman bend forward as he attempted to put on his socks and shoes while he looked as if he was too big to sit on the small stool which started to lean to the lean to the right. As Mr. Bakelman stood up and tried to reposition himself on the stool, he sat back down the edge of the seat which his body weight caused the stool to tilt to the side causing Mr. Bakelman to slid off the stool on his buttocks with his legs extended out in front of him. He saw Mr. Bakelman cushion