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Essay On Compassionate Care Through Intentional Rounding

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Compassionate Care Through Intentional Rounding
Andrew S. Eberhart, Lorretta Gail Hutchings, Mary Al-Khazraji, Katie Ellingson, & Jocelyn Nitzkorski
University of Mary

Compassionate Care Through Intentional Rounding Every day, individuals are admitted to hospitals experiencing uncertainty, fear, and anxiety. At its very core, the profession of nursing is centered around compassion, and providing meaningful care for patients. Intentional rounding is a variable system that has been created in order for nurses to assess and address the care needs of a patient. In fact, recent evidence shows that effective, intentional rounding can lead to decreased patient falls, decreased hospital acquired conditions (HAC), and increased patient …show more content…

A study cited a 12% increase in patient satisfaction along with a 38% decrease in call light usage (Forde-Johnston, 2014). Another article showed a 52% decline in call light usage (Ford, 2010). Call light usages on yet another study declined by 40% from 3416 to 2063. In this same study, patient satisfaction was listed as acceptable in-patient surveys and there was a 67% positive indication staff always responded promptly to a call light (Helwick, 2016). “I love it there, someone is always checking on me,” is a quote given from a patient during a survey. It is listed among several similar patient satisfaction quotes in the literature (Kessler et al., …show more content…

This phase encompasses developing a thorough plan, giving this plan to employees, develop a timeline, and fully develop communication skills. Phase 2 involves communicating with those that may be affected with the change, assess driving and restraining forces, and responding to concerns about projected change. In phase 3, a change agent should be identified. Change agents do not always have to be a manager or employee of the organization. If looking at an external change agent, always take into consideration that external change agents can be more objective than internal ones, but can be costly, take more time to assimilate duties and be seen as a threat by other team members (Mitchell, 2013). Phase 4 is the planning stage. During this phase, the change is fully identified, and the final draft of the plan is developed. Each member of the change process has been assigned their responsibilities. During phase 5, the role of the change agent is identified. Communication, feedback on progress, teamwork and motivation is emphasized in phase 6. The change agent is tremendously important during this phase as they need to communicate with staff and inspire change, meet staff’s intrinsic needs and continue ongoing training regarding the change so the change can be sustained. Phase 7 is terminating the helping process, which is the evaluation and withdraw of the change agent on an agreed date. The change agent should remain available for advice

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