Kendall Jones Case Study

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1. Kendall Jones from Raleigh has Great Educational Prowess
Kendall Jones, a Quality Testing and Release Manager for Mallinckrodt Pharmaceuticals in Raleigh, has achieved many educational goals. When he gradated high school in the late 1980's, he was the valedictorian of his class. His educational success continued into college, where he was also named one of the valedictorians at North Carolina State University.
2. Raleigh Native Kendall Jones Believes in Family
Even though Kendall Jones has had an impressive pharmaceutical career in Raleigh, he has not lost sight of the importance of family. In 2007, he helped his mother and ailing father to relocate to his city, thus allowing him the honor of caring for them emotionally and financially. …show more content…

Instead of dwelling on the problem itself, he chooses to focus on finding a solution to the problem. Jones has spent years discovering that if he only dwells on the problem or issue, he cannot remove the negative thoughts that impair his ability to find a solution. Another thing that he does which helps him to solve problems quickly is to stay as neutral as possible. He doesn't view professional problems as negatives, but instead pictures them as opportunities for overall improvement. He finds that keeping an open mind about all possible solutions is another way that many other professionals stumble when trying to be a superior problem …show more content…

In his case, Jones has a Bachelor of Science degree in Chemistry, which he uses every day to manage the quality of his company's products. Armed with this education, lengthy practical experience is also important. It is not enough to rely solely on the theoretical education of schooling, a quality control manager needs hands on practice. No matter which company or organization the quality manager works for, they need to have a very strong and clear understanding of the policies and procedures for production. In his job, Jones must know the Mallinckrodt Pharmaceuticals rules and regulations like the back of his own hand.
Lastly, an excellent quality manager is someone who always strives for improvement. This could mean increasing productivity, safety, production, and customer satisfaction. Raleigh scientist Kendall Jones manages to do all of this with ease and the utmost efficiency for his company.
3. Kendall Jones Explores the Types of Customer Audits in

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