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Kudler Fine Foods Customer Service System Analysis

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I wonder if customer service is a just a word or an actual mission for retail and customer based businesses. One thing is sure at Kudler Fine Foods customer service is the mission and our goal. With that being said there are many variables to just deliberately delivering quality customer service. Specifics like, caring, joyful, and positive personalities are required in order to carry an appropriate customer service experience. One way to ensure that our personnel is providing the right customer experience is to provide incentives to those who go above and beyond. A reward system that both allow, rewarding those who deserve it and those who stand out and are not eating expectations. This way an informal type of accountability Is formed. Keeping organized data about team members can help make things easier for management to keep tabs on their subordinates. This will help measure success and failure by both personnel and management. The first line of defense to make sure that the right members are hired, and that we provide those applying a handout …show more content…

Innovative thinking is what sets individuals apart form one another. The reason is because anyone can work and perform specific tasks but other have the ability to think outside the box and care about the company by thinking of new ways to better the customer service system. These types of employees are the future of every business in the world and should be rewarded for such actions: A system where employees can talk to their managers and request and audience with higher chain of command in order to share their innovative thoughts. When creative ideas and innovative thoughts are received and grasped by the Companies goals then a reward will be presented to the employee. A reward that deserving and exposed to those before that individual in order to provide a clear view that going the extra mile can be rewarding for

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