Legislative And Policy Drivers For Personalised Services

The professional gift model is where our taxes are paid to the government, the government then makes a decision of which care organisations are most in need and distributes the funding to the relevant organisations, professionals are deciding where money is spent and what is needed rather than the service users themselves. The care provided could be based on what is available rather than what is needed; it is not based on person centred care.

The empowerment model of service provision ensures that the service user has been involved in decision making and has some control over their care provision.
Eg, they might choose to stay at home and have domiciliary carers/ personal assistants come in to aid their care rather than move to a care/residential

The outcome is the result of what the service user was aiming to achieve and without an outcome we can’t then reflect on what could have been improved or changed to achieve an even better outcome in the future.
1.5 - identify legislative and policy drivers for personalised services
The legislative and policy drivers for personalised services are:
Care Act 2014 – Helps to improve people’s independence and wellbeing and focuses on personal budgets.
Health and Social Care Act 2008 – CQC’S fundamental standards embody personalisation.
Equality Act 2010 – protects individuals from discrimination, ensures individuals are treated fairly.
Mental Capacity Act 2005 – protects individuals that do not have mental capacity.

2.1 - describe the impact that personalisation has on the commissioning, funding and delivery of services
Personalisation has an impact on the commissioning, funding and delivery of services as instead of funding being allocated by the local authority it can be transferred directly to the service user for them to choose their own care provider and pay them directly themselves, empowering them, this is person centred and a good outcome for the individual who chooses to do it this

4.2 - evaluate the impact of personalisation on own role.
Personalisation impacts on our roles as our service users should be happier, have more choice and control over their own care. It allows us to support our clients to achieve better outcomes. It can help form a bond with your client as you spend time with them assisting them to make their choices, the client will value you as you are promoting their choices and they aren’t feeling like they are being controlled or told what to do.
It could have a negative impact on some carers that perhaps have been in the industry a long time and are used to the ways of the past where the service users were more under the control of professionals, and are used to making the decisions rather than the client.
4.3 - propose ways to enhance own contribution to promoting personalisation.
We could all enhance our contribution to promoting personalisation by reflecting on our own practice, making improvements and listening to advice from others. We should take the time to get to know and understand our clients in great detail so we are not missing anything that is unique or important to them, and take the time to ensure they are doing as much as they are able to independently rather than sometimes naturally just doing things because they are there or it is quicker or easier to do it