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Mystory: Patient Aligned Care Team (VHA)

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In this domain the White City VHA scores range from ones to fives. Two of the three elements scored a five, and one element scored a one. The VHA has a clear statement and commitment to PFCC. A model, Health for Life, was developed by the Office of Patient Centered Care (OPCC), which focuses on the whole person. Veterans health care goals, not the disease, are at the center of the care. Patients are encouraged to complete the MyStory: Personal Health Inventory to begin the process of determining their health care goals and needs. This allows the health care provider to understand the patient and make a personalized plan (VA Patient Centered Care, n.d.). In 2010 the VHA began developing the Patient Aligned Care Team (PACT). The goal of this

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