VA Swot Analysis

Strengths, Weaknesses, Opportunities, and Threat (SWOT) Analysis

VA’s strengths and weaknesses are built based on the Value Chain assessment and SWOT analysis from the Department of Veteran Affairs FY 2011-2015 and FY 2014-2020 Strategic Plans. The Environmental Scanning was conducted and discussed relative to VA’s competition…, as well as its strengths and weaknesses. In doing so, this analysis starts with the identified the strengths and weaknesses in the following graphs.

VA strengths:

Service Delivery

It provides a broad range of the quality and accessibility of primary care, specialized care, related medical and social benefits and services support for Veterans and their eligible beneficiaries, such as vocational rehabilitation, Veterans’

I CARE - the acronym of VA’s five core values: Integrity, Commitment, Advocacy, Respect, and Excellence including its characteristics as Trustworthy, Accessible, Quality, Agile, Innovative, and Integrate, defines VA 's culture and how VA cares for Veterans and eligible beneficiaries. VA’s core competencies affect the outcomes in daily interactions with Veterans and eligible beneficiaries and remind VA employees of the importance of their role in Department. VA’s core values guide how VA perform its mission, align its strategy, and support the execution of VA 's missions and decisions made within VA. With the sporting of three guideline principles - people-centric, results-driven, and forward-looking, VA is able to adapt the cultural change, achieve problem solving and decision-making

Workforce diversity, such as team diversity, or racial diversity, or gender diversity, is the key component for excellent performance because it guidelines VA employees understand and provide the best services to the diverse population of Veterans who they serve. Moreover, VA medical providers rank high in professionalism, and the employees are passionate, energetic, and dedicated to their jobs and organization which leads to optimum organizational performance in serving Veterans. VA leads all cabinet level agencies in the employment and hiring of individuals with targeted disabilities. The ACSI ranks VA customer satisfaction among Veteran patients among the best in the nation and equal to or better than ratings for private sector hospitals.* Human Capital Investment Plan (HCIP) has facilitated VA 's human resources and administration office to launch critical initiatives and build infrastructure that support them, including speed in recruiting, hiring, and retention.*Assessment and Accountability Framework (HCAAF)—is a performance management system that differentiates between high and low levels of performance and links individual/team/unit performance to organizational goals and desired