EI tools: Non Violent Communication (NVC) and SCARF framework NVC I deemed the quote by Rumi — a 13th century Persian poet among other things — to be hitting the nail right on the head when it comes to describing what NVC is all about: “Out beyond the ideas of wrongdoing and rightdoing, there is a field. I will meet you there”, he says. All too often we, as human beings, simply jump to conclusions for not knowing the true background. It is natural to judge but incorporating empathy can lead to better understanding, relationships, and overall outcomes; so we might as well make an effort to learn how to set preconceived judgments to the side and instead employ the 4 step process of NVC: “Observation, Feeling, Need, and Request” (p. 3). 1) Neutral observation is close to impossible, but let us own up, appreciate this inability of ours and go into the conversation by introducing our perceptions (e.g. “According to me …” or “I observed …”). While the observation itself may not match reality completely, it is true that it is what you personally have observed. …show more content…
Raising this awareness personally, can bring us closer to NVC (“I actually feel [angry] because I …”). Feelings are always personal per nature and therefore valid. There is no doubt in