Theoretical Framework on Violence in the Workplace Violence can be experienced by many different people in different situations in health care. In the healthcare world, nurses are one of the most exposed groups to workplace violence in the world. Circumstances that lead patients to the hospital can be very stressful which can lead to anxiety, agitation, depression. Through using the theoretical framework developed by Ida Jean Orlando, workplace violence can be viewed and applied to address or even prevent violence experienced by nurses possibly. Violence has been a long-standing issue in the workplace. Workplace violence is defined as “any act or threat of physical violence, harassment, intimidation, or other threatening behavior that …show more content…
The most closely relatable theoretical framework to customer client is the Nursing Process Discipline Theory. Many studies have shown that the implementation of Orlando’s theory can lead to improvement of nurse-client relationships while decreasing distress. The Nursing Process Discipline Theory developed by Ida Jean Orlando seeks to understand the role of the nurse in addressing the patient’s needs for help. It is crucial for the nurse to utilize their perception, thoughts, and feelings to explore the meaning of the patient’s behavior. This process allows the nurse to identify the source of distress and to attempt to provide the help needed. The concepts of this theory include function of professional nursing, presenting behavior of the patient, immediate reaction, nursing process discipline as well as improvement (Petiprin, 2016). One of the roles of a nurse is to meet the immediate needs of the patient. Patients typically present to a facility with a requirement that should be identified and met by the nurse. The nurse should be able to identify the problematic situation from the patient to be able to address the need for help. The patient develops their perception of events and circumstances based on their automatic feelings and thoughts which causes the patient to have an immediate response. Observing the response and actions of the patient can assist the nurse in …show more content…
When looking at the function of professional nursing, the attitude, experiences, as well as factors such as demographics, social class, education, and values, can determine how the nurse will view violence in the workplace. These factors that have contributed to the development of the professional nurse can also determine how the nurse views and even reacts to workplace violence and aggression towards them. The qualities of the professional nurse and their background can determine how the human behavior from the patient is viewed and can lead to de-escalation or escalation of violent situations. The behavior of the patient can include cooperation, calmness, anxiety, aggression, or anger. Behaviors of aggression, anger, frustration, and acts of intimidation when patients are experiencing an illness can exacerbate stressful situations which can turn violent. Nurses are typically a target in these situations because they are consistently in contact with the patient throughout their shift. When nurses interact with patients, their actions and reactions to certain circumstances can, most of the time, determine the next interaction with the patient. The behavior of the nurse and the patient are essential at this step, as negativity from one person can cause negative behavior as a response from the next person. Nurses cannot control the actions and behaviors of others; however, they can