45 Halesowen Road Halesowen B63 3NA 44 Halesowen Road Halesowen B63 3NA Dear head of business, I am writing to inform you how effective terms are to the business and consumer. The most important terms are implied and express terms. Express terms are statements which are made by parties, and are mostly by …show more content…
Also the deposit that the consumer paid is non-refundable even if the cancellation charges are lower that the deposit amount paid. The cancellation charges may be higher for different holiday arrangements and the customers are expected to pay this charge for wasting the businesses time and they could of sell it to an alternative customer who would have been interested. However if for example Thompsons cancel the holiday consumers booked the customers will be eligible for some compensation as it wasn’t their fault , the compensation amount will be based upon the time before the holiday it was cancelled. An example of this situation is that if Thompsons cancel the holiday 8 days before it was due then they have to pay a fine of £30 to each customer that booked that flight therefore they will be losing money because they will be paying fines along with cancellation of holidays which they will then offer refunds to