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Accounts Receivable Workflow Of The Revenue Collections Division At The SP 05 Level

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I have been working in the Accounts Receivable workflow of the Revenue Collections Division at the SP 05 level since January 2013 until present. During my time as a Collections Officer, I have been responsible for administering and enforcing the Income Tax Act, and Excise Tax Act, as well as following policies and procedures to resolve account balances for GST, paydac, corporate, and personal accounts. In order to effectively work the accounts assigned to me I conduct field calls to interview clients, their representative(s) and other third parties to establish intentions of resolving debt, assess lifestyle and/or address compliance issues. I also review, analyze, and examine financial information for businesses or individuals when requested

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