In this role, I advised customers on various make up, skincare and fragrance products. I used my expert product knowledge to build a rapport with the customers, and efficiently, accurately and confidently advise customers on their specific needs, ensuring every customer left fully satisfied with their experience. I developed a high level of customer service skills alongside effective communication of information. I worked both individually and alongside a team to maximise sales, exceed targets and build a client base. This role required a high level of motivation and enthusiasm which I successfully brought to CHANEL. I was efficient in resolving customer complaints, in a polite and respectable manner. I sorted and completed paperwork and