Starbucks Lawsuits

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In 2013 Starbucks was issued a number of lawsuits based on discrimination by employees and by unpleasant management. The first lawsuit was issued because assistant managers of Starbucks believed that they deserved a percentage of the tip pool. Originally, tip-outs were meant for the baristas who are hourly employees. The court ruled in favor of allowing the tip-out be for baristas and shift supervisors, as these are the main employees that are providing customer service. The Federal courts will decide whether or not the upper management will be a part of the tip pool. The second lawsuit was issued to Baristas when a group of deaf customers alleges that they were mocked and tormented for the way they spoke. The baristas threated to kick them