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Surf Technologies: Improving Team Spirit And Employee Morale

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Problem Surf technologies is an internet service provider in Bogota, Colombia. SurfT as it is popularly known is the largest provider in the Bogota and has been having significant growth annually with revenues of about $5 billion. The atmosphere in the company is like a startup where employees do not really have any specific time of day to arrive at work however it is imperative that every employee delivers their assignments/ tasks as required or before deadlines. Dress code is also flexible and employees can choose to wear what they deem fit i.e. casual, smart casual, formal. Also the offices are very colorful and though every department has been partitioned by glass, they are all transparent. This makes the workplace very fun and exciting for employees. SurfT is a non-hierarchical company where though there are department heads, …show more content…

As the New HR Director of Surfline technologies, how will you resolve the issues below? 1. Reduce turnover to about 5% 2. Improve team spirit and employee morale Solution 1. Reduce Turnover: Though getting new perspectives and new ideas from new recruits is good, replacing good employees is costly since they leave with great knowledge and expertise specific to your company. Also high turnover causes a domino effect whereby current employees are eager to leave as they see their peers doing the same and enjoying better salaries and incentives. Hence it is imperative to drastically reduce the turnover rate in a company to minimum as possible. Firstly, we need to identify the motives of employees who are leaving. The issues below are the causes of high turnover ratio in the company. After investigations, these were the findings a. Noncompetitive bonus packages b. Lack of emotional intelligence from senior managers c. Overly competitive environment d. No sense of belonging and very tensed atmosphere in the

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