Chapter One See page 30 in your book to read the case study involving SYSCO and answer the following questions: 1. How does this approach show that HR has strategic, operational and administrative roles at SYSCO? The market method established that HR has strategic, operational, and administrative roles at SYSCO by having Human Resource identify ways it could support local operations. Sysco took the benefit to progress programs and services to meet needs in a regional perspective. 2. What types of HR changes would have impacted reductions in workers’ compensation expenses, employee turnover and increased customer satisfaction? To reduce workers' compensation, Human Resource should make it certain to evaluate their work facility, encourage …show more content…
Therefore, employees question whether they should be loyal & remain. Controllable turnover is when people choose to leave the company for factors that are influenced by the employer. When employees choose to leave the company for reasons the company could have prevented. 5. What strategies would you recommend for addressing retention in order to help limit controllable turnover? Policies for improving retention are, a positive corporate culture, visionary leadership, job security, good jobs, and good working conditions. Along with flexible schedules, work and life balance, openings for personal growth, training, and mentoring. Career planning and advancement, competitive compensation, fairness in compensation, and recognition, as well as equal treatment of all employees. 6. What are the five main drivers of retention and the HR related activities related to each? The five main drivers of retention are: job design and work, career opportunities, rewards, employee relationships and characteristics of the association. Chapter