Organizational learning refers to the manner in which an organization learns and adapts itself. Such an organization continually learns and transforms itself. This is an organization wide process that increases its collective ability to accept, make sense, and respond to internal and external changes. This is the way Whole Food Market gets new knowledge about its environment, goals, and processes.
Learning Activities
Whole Food Market has generated organizational learning through its feedback loops. The feedback it has received about its quality has been incorporated in its products. The company adapts itself to its environment. In January 2011, they were criticized by Organic Consumers Association for “surrendering” to global food giant Monsanto
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That will generate organizational learning. Processing more and more information from its environment, processing the information, and adapting to the changes in the environment is the basis of organizational learning. To improve its performance, Whole Foods Market identifies changes in its environment and understandings its implication, and adapting itself more and faster to such changes (D’Addario, 2014). For example, if there is a change in demand, the speed at which Whole Foods Market adapts to the change and responds to the changes in the market will improve its …show more content…
Therefore, the organization can learn through feedback how and why the performance of their employees was poor as well as why the organization experienced lower productivity in its billing and delivery departments by using feedback loops to understand what the causes of these negative effects were to prevent them from occurring again in the future.
Show how the feedback process provides an opportunity for the organization to learn and improve its performance
Companies should incorporate the usage of a 360-degree feedback process because it is effective in enabling those within the organizational environment to become self-aware of their performances while and creating transparency in organizational communications through trust, sharing, and increased clarity towards expected goals and behaviors. This process provides organizational leaders the ability for focusing on long-term objectives and business activities that employees must complete to sustain benefits for the organization. When companies include a well-designed 360-degree feedback process into lead to an increase overall team