English Oral Communication Skills

Introduction:
In the Business world, there are many skills that are required to perform Business effectively, and the most important skill is communication. Communication is the language by which employees transmit their ideas, thoughts, and feelings. It’s also the only means that the managerial orders can be transmitted to subordinates. Therefore, there should be a unified language that all the employees and superordinates communicate by, and often, English is the official language in companies. A study conducted by two English Language Professors from Jordanian universities (Saleh Freihat/Khalaf Al-Machzoomi, 2012) showed that English oral communication skills, as well as written communication skills, must be developed for undergraduates

It is one of the most essential communicative tools in companies, especially in multinational corporations. The term lingua franca refers to a language spoken by “speakers of different native language”(Nordquist,R, 2007). English is usually a foreign language for most of the people, as a result, it should be used as a lingua franca to enable the effective communication between non-native English workers with the native ones (Seidlhofer, B. (2005)). It can also be used as a communication means between native and non-native workers in multinational firms; for example, there is a need for a shared language between two individuals with different native tongue in the same company. Furthermore, English as a lingua franca can help laborers to communicate with co-workers in foreign subsidiaries as well as in other foreign companies in addition to helping them to engage better with foreign customers. Moreover, employees need English when attending business meeting, delivering formal business presentations, gaining knowledge of current issues, and negotiating with shareholders. International businesses also need English to contact other global businesses. To conclude, the lingua franca of today’s business world is English. Also, more multinational companies are mandating English as a lingua franca as a basic requirement to facilitate business communication and increase its

Writing Emails, writing contracts and agreements, gathering information on the market, and writing a proposal are the business activities that a great number of the participants reported using in English. These results pointed out the importance of using English to do formal tasks in business, since English is the language that is known by the majority of the people around the world. Another aspect that was demonstrated in the results is the market’s point of view on using their mother tongue to communicate with each other. Most markets label using English while working as a sign of proficiency, while using their mother tongue as a sign of weakness. Giving business presentations and making phone calls are the only activities that scored an equal percentage on the extent in which they are used.50% of the participants reported that they always give business presentations is English, while the other half reported that they very often give business presentations is English. Which shows that speaking confidently is a major skill in the business world. For making phone calls; 50% of the participants remarked that they sometimes use English in answering and making phone calls, while the other half commented that they never uses English in answering and making phone calls. This result indicates the relationship between the company’s type and the extent to