Conflict resolution is the process by which two or more parties engaged in a disagreement, dispute or debate reach an agreement resolving it (Grimsley, 2013). It can be argued that conflict has its origins in objective and subjective causes such as competition for external resources or it can arise when there is a clash between the internal beliefs, values, and interests of two parties. De Dreu and Weingart (2003) propose that conflict has been suggested to interfere with team performance and reduce satisfaction because it produces tension and distracts team members from performing the task as there are various indicators that impact on the team performance. Although conflict might have a negative impact in team performance however, conflict …show more content…
When we see our peers not working to the same standards in terms of productivity and effort, we often start to feel resentful towards them and the managers who are failing to hold them accountable. Further, workgroup conflict is a huge de-motivator; people in the team will stop doing their jobs because of the negative aura that affects them and this will result in lower productivity and the job not being done properly. People are disengaging
The team is uninterested in what is happening in the workplace and in the projects and initiatives that are being undertaken. People who are disengaging from the workplace often leave us feeling as if we are carrying the ball, not just for getting the work done, but also for keeping the workplace environment a pleasant one. When conflict is present in the workplace, people are generally thinking about being anywhere but at work. This will lead to the work not being done and the team having to do other responsibilities rather than the project or team work they have to complete and this will leave a major cost to the
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It is caused by personality clashes and failure to communicate efficiently. It depends on what kind of conflict or what happened for me to resolve it using the right conflict mode. In case where the dealer had to give the incoming dealer the information of what is happening on the table, and none of that was not done, I will have to use the compete style. Why am I using that? Dealers know it is the standard procedure that they need to follow at all times. Following the procedures eliminate disputes. If a dealer didn’t give the information to the incoming, we will be faced with a problem of not knowing who is playing big on the table, winning, even table minimum, who is playing which colour and mostly not knowing names of the players. With that lack of information it can turn to be a disaster if a dealer give colour to wrong customer. You can imagine if it is a difficult