The Importance Of Intercultural Communication

712 Words3 Pages
The above illustrates the emphasis on the managers or business leaders in taking up intercultural communication where understanding monochromic and polychromic factors is essential in communicating to different people. As a leader, it is also important to understand intercultural object language such as cosmetics, décor, and sophistication among others in communication. For example, in order to effectively engage in business in the Arab world, it is vital to be patient, be cognizant of relationships that are important to the locals, avoid direct criticism, allow interruptions in your communication and be aware of body language or verbal patterns. An example of these characteristics is is the Japanese who are indirect in their talk and focus on relationship communication which does not require immediate feedback which is characteristic of their long-term negotiations.
It is the role of the manager to understand all the intercultural communication variables because they can have both a positive or negative impact on their businesses. When lack of understanding these factors in encoding or decoding of information can be perceived as noise, the business leader can reduce them by being sensitive to cultural differences as well as taking up their culture in communication. Additionally, noise can be eliminated by choosing the right medium of communication in order to have the right feedback. Any successful business leader or manager is required to have mastery of local language or