The Importance Of Privacy In Assisted Living Home

For three years I lived at Glennwood, an assisted living home for people with disabilities. While living there I was required to help out around the property in some way. I agreed to help out in the front office. My duties included answering the phones, greeting and directing guest, sorting the mail, letting people in the front gate, and any other projects someone on staff needed help with. Because I was in the front office so much I would often time over hear issues regarding other residents. For a long time, people use to just let this go because I would let the information in one ear and out the other. This issue brought up two important questions, was my hearing this information breaking the privacy laws and was it worth it to continue to help out in this way if I was violating other peoples’ rights in doing so.

With regards to privacy in assisted living homes, National Long-Term Care Ombudsman Resource Center (2016) says, “Right to Privacy and Confidentiality: Regarding medical, personal, or financial affairs” (sec. 2). The big question was the facility and I breaking this law because I was over-hearing conversations in the office. The other question for me personally was helping out in this way so important that important or should I change my job around the