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The Importance Of Trust In Nursing

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To allow anything to develop in a relationship, both parties must allow the variable to grow and prosper. To develop a variable such as trust, one must possess a number of personal and professional qualities. When a person trusts another person it means opening up for an action and expecting the other (trustor) to act in accordance with his/her (trustee’s) wishes, interests or will (Rortveit K. et al. 2015). The power issue between patients and nurses can cause some patients not to avail of health care services (Rortveit K. et al. 2015). Trust is an important aspect of nursing and has been the focus of nursing theory and research (Rortveit K. et al. 2015). Trust is seen to be essential between the healthcare professional and the patients (Rortveit …show more content…

The trustors qualities, skills and behaviour with gestures and body language indicating caring, attention, warmth and patience are key to develop a trusting relationship (Rortveit K. et al. 2015). Trust was associated with nurses taking time, sitting down and answering questions, showing interest and expressing concern as well as sharing experiences and emotions (Rortveit K. et al. 2015). Nurses who demonstrated a commitment to person-centred care were seen as trustworthy professionals (Thorpe G. et al. 2014). Trust may be associated with communication, such as nurses informing about the risk, maintain confidentiality and relating to patients as adults, acting as advisor or patient advocate, being engaged and providing assistance (Rortveit K. et al. 2015). Rortveit K. et al. (2015) states adopting a listening attitude and demonstrating that one is trying to understand is must for a nurse to develop a trusting …show more content…

Nurses personal qualities are seen as important aspects in developing trust. Such aspects would include honesty, confidentiality, sensitivity, understanding, and awareness of patients unvoiced needs (Dinc and Gastmans 2013). The personal life and background could affect a nurse’s state of mind and potentially influence their ability to effectively communicate (Dinc and Gastmans 2013). In context of survivors of intimate partner violence, various facilitators of trust were described such as the nurse’s openness and willingness to talk; interest, professional, competency, concern, confidentiality, shared control, caring, non-verbal, non-judgemental empowerment and persistence in addition to emotional equality as well as a willingness and ability to engage at a personal level (Rortveit K. et al. 2015). In persons with schizophrenia, meeting pragmatic needs and listening to the patient fostered trust (Rortveit K. et al.

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They think that having a discussion about this sensitive topic can help build trust between patients with their doctors, nurses, and others around them. For example, Doctor Schwartz, who spoke at the Society of General Internal Medicine annual meeting in Toronto said, “because conflicts over futility can create mistrust between family members and the healthcare system, the most important thing a doctor can do is work to build trust remembering that this is the process that doesn’t always happen immediately.” (Gesensway) Schwartz claims that even though there can be mistrust between doctors and their patients, one of the most important things is making sure that the patient is comfortable and that they are only suggesting these treatments to help them. However, doctor Schwartz’s method does not work with everybody. A random national sample of 1117 people asked citizens how they feel about aid-in-dying and if they think that having discussions about this topic can affect the trust of patients with their doctors.

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