It is said that conflict is an inevitable part of every individual’s life and at some point every individual will come in contact with some type of conflict. According to Mitchell’s model of conflict, a conflict can be defined by two aspects, these being; behavior or attitudes towards a conflict. Mitchell developed his theory from a military view but it was suggested that conflict is not only an individual’s behavior or attitude towards a conflict but it can also be linked to incompatibility or “differences in issue position” which is known as ‘Positiondifferenzen’ ( Swanström & Weissmann , 2005) Therefore if conflict involves all of the above it can be defined as “intense interpersonal or intrapersonal dissonance between …show more content…
Conflict many have several different sources but for conflict in the workplace the following sources may be used to better identify sources of conflict in a work environment. Conflict may arise from members of a team, between employers and employees, between mangers and subordinates or even between employees and customers (Sohan, conflict, October 1, 2014) Therefore if there is conflict there must be methods of dealing with conflicts and more so consequences of conflict. There are four primary methods that can be used to manage conflict. These are as follows; avoiding, accommodating, competing or collaborating. (Sohan, conflict, October 1, …show more content…
This conflict resolution is competing. Competing involves emphasis, on an individual’s personal goals and generally involves a person working exclusively towards their desired solution to the conflict. This can be positive in some conflict cases but it generally fails to acknowledge or consider the opinions and needs of others involved in the conflict (Sohan, conflict, October 1, 2014) .The last method of conflict resolution is collaborating. Collaborating may be the best method of conflict solution due to the fact that it encourages individuals to work towards common goals. This generally leads to a ‘win-win’ situation, but with every method there is a con and thus with collaborating it causes a major drawback, in that it is very time consuming and a decision is delayed (Sohan, conflict, October 1,