. The Department of Veteran Affairs is a federal organization that provides a variety of services to veterans and
family members. The services consist of compensation and pension claims, education financial aid, loan guaranty,
burial assistance, and vocational rehabilitation. A budget of $70.2 billion was provided to the Department of
Veteran Affairs this year in discretionary funding, which consists of a 7.9 percent increase over the 2015 enacted
level. Also, $3.2 billion in estimated medical care collections, and $95.3 billion for mandatory benefits
programs. Each year, more than 6.3 million veterans turn to the Department of Veteran Affairs for care. It is the
organization 's duty to provide the best health care available
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The Department of Veteran Affairs operates the nation 's largest integrated health care system,
with more than 1,700 hospitals, clinics, community living centers, domiciliary care, counseling centers, and other
facilities. Also, the department operates five districts and 56 regional benefits offices within the United
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The specialist provides consistent, updated
information in compliance with established Veteran Affairs policies and procedures. A Legal Administrative
Specialist is trained to analyze and to render the most appropriate course of action in resolving the needs of veterans and family members.
3. How can Veteran claim backlogs be eliminated while increasing the service quality?
4The Department of Veteran Affairs has a total of 345,655 claims pending decisions with 80,976 in the backlog
status (Detail Claim Data-Veteran Benefits Administration Reports, (2016). Processing times over 125 days for
veterans awaiting results for disability, compensation or pension claims is a major issue. Rapid, detailed
assessments, accurate decision making, and timely submission of applications are vital steps towards eliminating
claim backlogs. The risk could result in homelessness for veterans and family members. Improving the quality and
proficiency of the claim’s process will eventually provide the services needed to qualified veterans in an
expedient, accurate, and compassionate manner.
Reference:
Detail Claim Data-Veteran Benefits Administration Reports, (2016, March 8). Retrieved March 18, 2016,