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Walgreens: A Case Study

102 Words1 Pages
Challenging the process involves searching for opportunities by looking outward for innovative ways to improve and taking risks /learning from experience (Kouzes, et al., 2007). The potential benefit is change will happen ; the outcome of change may not always be positive, however, leaders are persistent learners and they will not stop at learning until it generates a positive outcome for the employees and for the company. In 2013, the leadership at Walgreens challenged the process when Dr. Alan Landon announced that its clinics would go beyond treating common acute ailments to offer management of chronic health conditions (Chain Drug review, 2015).
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