Wells Fargo banking operations is divided into three segments – Front office, Middle Office and Back end office. At Wells Fargo, front office operations deal with communicating directly with the client, cross sell, provide service, build relationship and enhance business for the bank. Middle office operations deal with supporting the front office operation by providing and booking deals for the transactions. Back-office deals in processing transactions and requests of the customer.
Front office generally helps in account opening, account maintenance and account closure processes. The operations between front office and back office can be partially divided amongst each other which will help in bringing more operations to the bank. For instance,