This paper talks about the company called Western Union, which has a fake problem that I made it up. The company is the most successful company in the international money remittance business. The issue that the organization is facing has to do with a Global Economic crisis. Western Union then sees the possibility of implementing organizational changes that would help decrease cost and overcome the shortage in revenue supposedly suffered during this Economic crisis. A company named “FSI” (Financial Solution Issues), which is specialized in Organizational Development, will be contracted by Western Union to work on managing changes together with myself (Alex), the company’s organizational development practitioner. Together we will plan, implement …show more content…
When the Civil War began, communication with the west became essential and that was when the company established the first national communication line. This first transcontinental telegraph line was communication from the Pacific Coast to the Atlantic. Shortly after the Civil War, the expansion of the American West needed capital transfer, leading to the Western Union to introduce a pioneer system for electronic transfer of money via telegraph and sending money to the United States in …show more content…
Western Union workers still maintained the same standards of benefits, the building maintained well-structured and nothing happened in order to minimize costs. Since Western Union does not have the intention to lay off any employees or reduce their benefits, the FSI’ team and I brought the suggestion to decrease the costs of structural maintenance of buildings, that today corresponds to 35% of the company’s costs. The change will be: Many workers in administrative offices and call centers in other countries will be designated to work from