When people look to invest or save money they look for facilities that are trustworthy, their money is their lively hoods and can make or break them. That is why the forging of signatures and opening of illegal accounts that the bankers at Wells Fargo was so disgraceful. There are two groups that have unethical behavior, but it all contributed to the same issue which was fraudulent banking practices. First off, the executives and managers put too much pressure on the bankers to open new bank accounts. They would harass their employees and even threaten them with termination to get them to do better (Mclean, 2017). That was putting too much pressure on the employees and created a hostile work environment. On the other hand, the employees were stealing the identities of customers. By doing this they stole money from their customers, put many in debt and ruined credit scores (Mclean, 2017). In the article there are testaments that stated that some customers that didn’t know this was happening got debt collectors harassing them (Mclean, 2017). …show more content…
To start that is impossible, even if they bank is in a highly populated area, there are other banks customers could go to and not everyone wants to have a large amount of bank accounts open. Next there was an economic downturn during that time, most people where hesitant to even spend money let alone open new bank accounts. Even the reasoning that the CEO had for the policy was ridiculous, he liked it because “8 rimes with great” (Mclean, 2017). To make it worse he made it mandatory and the managers of the branches to expect the bankers to meet these goals even though they weren’t reasonable. Going as far as constantly checking in on the bankers, saying that if they don’t meet goal enough they were fired, which caused the hostile work environment (Mclean,