Abinesh Ravendra
Professor Robert Hudyma
ITM102
29 January 2023
The City of Mississauga Goes Digital - Case Study Questions
Describe the problems the City of Mississauga hoped to address using digital technology.
The problem the City of Mississauga hoped to address using digital technology was to improve its “operations and services.” The City of Mississauga believes that technology should be easily accessed by all individuals regardless of their financial or educational circumstances. According to the City of Mississauga, the number of low-income and middle-income families has increased, making access to technology more challenging for these citizens. The city also hopes that digital technology can create a more sustainable and clean environment.
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BYOD has many advantages which include familiarity, flexibility, and convenience. This advance made it possible for individuals to better connect with the up-to-date operations and decision-making aspects of the corporation. For example, the article states in chapter 2 on page 53, that the city has connected over 600 transit buses and 700 city vehicles including fire trucks, and snow plows, regarding routes and real-time locations. Individuals and corporations benefit from this by optimizing timing and service …show more content…
The purpose of this project is to connect local citizens together to improve and promote crucial development in their district to help achieve a higher standard of living for all.
What management, organization, and technology issues did the City of Mississauga have to address in developing a solution?
Managerial, organizational and technological issues that the City of Mississauga addressed regarding the development of a solution include providing transit operators as well as behind-the-scenes working staff with technology that will improve business operations such as getting up-to-date, live routes as well as making decisions will help to improve business operations. There are many circumstances that may disrupt a transit vehicle while on the route, with these technological advances, both drivers, as well as passengers, are able to be well knowledged regarding the arrival and time of