Win-Win In The Workplace: Value Optimization System

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When I “Think Win-Win” in the workplace I think about the Value Optimization System (VOS). As a nurse with Mountain States Health Alliance, I have had the opportunity to work with VOS program on several occasions. This system is a way to solve problems and develop solutions that everyone can live with. Covey (2005) states, Win/Win means that agreements or solutions are mutually beneficial, mutually satisfying. With a Win/Win solution, all parties feel good about the decision and feel committed to the action plan (p. 217). I work in a long-term care facility and rehabilitation center. One action plan we worked on in the VOS program was meal times, meal tray delivery, tray set-up and cart delivery. This would appear to be a normal relatively