Allstate Insurance Case Study

525 Words3 Pages

I currently work at Allstate Insurance, a corporation based out of Northbrook Illinois that is the nation’s largest publicly held personal lines insurer protecting approximately 16 million households from life’s uncertainties through auto home, life and other insurance though its Allstate, Esurance, Encompass and Answer Financial brand names. Allstate is known for its popular slogan “ You’re In Good Hands with Allstate.” The Allstate brand’s network of small business offers auto, life and retirement products and services to customers in the United States and Canada. Every company deal with ethical dilemma everyday but it 2015 Allstate is named one of the World’s most ethical companies that recognizes a organization that has had a significant …show more content…

Allstate pride its company by having the responsibility for ensuring that the company achieves its goals in the right way and provides the best services for its costumers. It is important to be proactive in regard to the matters covered in Allstate code of ethics so that they can anticipate and avoid problems that could disrupt our business or harm Allstate’s reputation and relationship along costumers. An important factor is be sure to address issues that do occur in an appropriate way and as quickly as possible to avoid major conflicts from happening. One of the biggest ethical dilemmas I have faced myself working at Allstate was when a costumers came in one day to pay their 6-month premium to find out it had been canceled and they have been driving around without car insurance for the past month. Not having car insurance in illegal in the state of North Carolina and a once its cancels for a number of days it goes into a termination action, making it unable to retrieve or get back without having to pay more. This action was not only the customer’s fault for not paying on time but Allstate’s as well. As a company we are to keep records of all people that haven’t paid so their insurance doesn’t get terminated because that leads to a loss of