An Evaluation of Busch Gardens Williamsburg When I was young I couldn’t wait to get a job. I saw work as a means of having independence and control over my life, and as a way of attaining power to influence the world around me. So my plan was to get a job when I turned sixteen and work through the rest of high school and college. Unfortunately, the COVID-19 pandemic put a halt on me finding work. But after keeping my nose to the ground seeking out employment at any corner I could find, I finally found employment for Busch Gardens Williamsburg as an Area Host and Ride Operator. After working there for a little under a year I decided to work for a smaller family run store and through my experiences I have concluded that Busch Gardens offers …show more content…
Both positions I held within the company required sensitive and stressful customer service skills. Area Hosts are chiefly responsible for maintaining area cleanliness and giving direction and aid to guests visiting the park. Ride Operators are expected to demonstrate park knowledge and direction to customers, while also maintaining the safety of guests on rides, controlling potentially dangerous situations such as ride failures, and directing crowd control. For the majority of my employment at Busch Gardens I was a ride operator within the Sesame Street Forest of Fun and Escape From Pompeii. While working in a children’s section of an amusement park may not seem to be the most difficult position, in reality it is one of the most sensitive and stressful locations within Busch Gardens. I can vividly remember my first day after becoming certified on all Sesame Street rides, working Grover’s Alpine Express by myself. I got into an altercation with a distressed mother due to the nature of her child not possessing the necessary requirements to …show more content…
During my time at Busch Gardens I had to regularly assist and escort employees to receive first aid due to heat exhaustion while also experiencing it myself. Past the Loch Ness Monster roller coaster, there is a hill descending from Scotland that takes guests onto the Rhine River, and another second hill guiding guests into Oktoberfest. Employees refer to these hills as “Heart Attack” and “Cardiac” due to guests regularly fainting or experiencing heart failure on these hills. I have been struck by hail, falling tree branches, extreme rain, and snow while working at Busch Gardens. But none of this compares to the brutal heat of Virginia summers. Being exposed to the elements in this job daily made me yearn for the cool dry comforts of a