Powered by Research paper on models of change management 1 Research paper on models of change management Shireesha Muthaluru Under the guidance of Prof. Antala atul Course Period:-01/13/2015 to 02/24/2015 Submission Date: 02/03/2015 Wilmington University Research paper on models of change management 2 Abstract The research paper presents importance of models change in change management and an alternative way of thinking about technological change in organizations. The Information technology is the process of planning, developing, implementing or managing computer or electronic based applications. Particularly, computer hardware and software applications which are helpful in …show more content…
The Information technology is the process of planning, developing, implementing or managing computer or electronic based applications. Particularly, computer hardware and software applications which are helpful in storing, converting, protect and securely retrieve information. Since, it becomes unprecedented rate of development in technology during the last two decades. New technology inventions created a lot more opportunities to the IT companies efficient in solving complex problems and using collected information for future referral. On the contrast, current change models plays crucial role in implementing change in an organization. Indeed, current change models having certain limitation on implementing changes and current models only helpful when the change known and outcomes are expected. But change is an inevitable process we cont suspect when will new problems arises and all technology related changes need an alternative model for implementing change. So, in this paper I am going to explain process of …show more content…
An Improvisational Model for Managing Change: The Orlikowski and Hofman's alternative model recognizes three types of change. Anticipated changes occur as intended. Emergent changes arise during the process. And opportunity-based changes are introduced during the process in response to an opportunity, event, or breakdown. The improvisational model plays a key role during the sudden changes that are happened in an organization. This model aids in managing the plan during the risks associated with the interruption in the flow of the management. For instance, in every customer service departments this improvisational method is used to resolve customer’s technological problems. Like laptop and mobile net work companies resolving hard ware and soft ware related problems through the telephone conversation. This type of customer’s complaints they take into challenge and they try to manage and solve the problems as situational basis. Similarly, In a customer service department at Zeta, a large U.S. software company, a evidence based case study where the management has implemented improvisational model