Cio Analysis Paper

This analysis paper will provide a brief insight to the relationship between information technology investment and business value. It will also discuss how investing in information technology has evolved over the years. This analysis will then proceed to share 5 ways a organization, or more specifically a CIO, can add business value to an information technology investment. Then, this analysis will a summary over the importance of adding business value to information technology investments not being an option not to.

Any kind of value that benefits the long-term health and success of an organization can be classified as business value. Anything that improves customer satisfaction, employee collaboration, supplier value, the skills of the organization’s

As mentioned in the introduction, this analysis will present five ways a manager or CIO can add business value:

First, a CIO can add business value through encouraging decision-making within the organization. A CIO can give responsibilities to employees, encourage them to take more control of their projects, and even leadership training. The more employees are able to make decisions on their own, the more time upper-level employees can focus on the tasks they need to get done. This will also encourage some employees to gain experience and even confidence to rise through the ranks. Also, we all know that when employees know there’s a possibility to get promotions, the harder they will work to get those promotions.

Second, a CIO can add to business value through building inside the company. Organizations must not only attract exceptional employees but they must also retain them. The same applies to customers. Look at Chick-Fil-a for example. They’re menu is extremely simple yet they are one of the top grossing fast food restaurants in America. Why, because they attract and retain their customers through their customer service. Keep in mind; the majority of their restaurants are in the southeast region. Yet, they’re the third best in America. Also, having procedures that encourage this behavior and high performance in general helps too. It’s inevitable for a company to fail if collaboration is not a priority. Also,

If you do not show integrity as an organization you will not build a credible reputation and will not be able to acquire loyal customers. Keeping your word will build business value.

Fourth, a CIO can add to business value by spending more time in areas that represent the strengths of the organization. For example, if your organization plans on growing through it’s vehicles being the safest automobile on the road, a large amount of time, energy, and money should be spent in that area of research and development.

The fifth and final way a CIO can add business value is by constantly revisiting and improving the companies IT plan. In order for all of the aforementioned to happen through IT investment, the organization must be investing in the right IT to accomplish each task. In order to this, the organization must always have an up to date IT