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Columbus Custom Carpentry Case Summary

1146 Words5 Pages

Columbus Custom Carpentry is a family owned business that produces interior doors. The company is small and sells its products through special orders. CCC has found its place in the manufacturing of replacement antique doors for historic home restorations. It’s CCC’s special jigs that make replication possible and place the company in the niche market. However, the company struggle with some issues. Some of the issues which are discussed in this paper and presentation include turnover, internal alignment, management, communication, wages, bonuses, job descriptions and duties, and several others. Once these issues are identified and solutions are determined, the company should be operating in a more efficient and profitable manner.
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The CEO and HR Manager along with the department managers must develop and define collection goals and objectives for the team as a whole. Each department manager must understand his/her importance in those goals as well as the role of the entire department plays. This alignment will allow the managers to align personal goals, department goals and goals of the staff with those of the company which will help the managers to run a productive and efficient team in their respective departments. The better the team understands their goals, objectives and expectations, the more effectively and efficiently they will work. Without an effectively aligned management team, it’s common for managers to become frustrated by the lack of their team’s effectiveness. Generally, this isn’t because of a lack of the team’s ability or desire, but rather it usually stems from the lack of proper team alignment among the various projects within that organization. (Halvorson). This leads to the next issue, …show more content…

You name it, it probably requires effective communication. Communication is especially important amongst the managers. Managers must be on the same page so that information communicated to each of their teams is accurate and consistent. In this case, the CEO should establish an executive committee that includes the CFO, HR Manager, Manufacturing Manager, Warehouse Manager and the Marketing Manager. The EC should meet regularly as determined by CEO to discuss issues, changes, costs, news, etc. All departments need to communicate and understand what is happening in each department to align with company goals. For example, the manufacturing manager should know how the products are being marketed or the Warehouse Manager should know the CFO’s financial issues. The HR Manager should know all personnel issues in every department. Other tips for open and clear communication between management

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Communications must also be improved throughout management and throughout the rest of the company. Lack of communication throughout the line leads to confusion and encourages rash decision making that CanGo cannot afford to do. All concepts, ideas, plans, and such must be communicated clearly throughout management and presented to employees with a clear message that is understood by everyone. Miscommunication and lack of also leads to employees becoming frustrated and decreases their efficiency and productivity. We accessed there was an ample amount of confusion between management and employees alike.

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Conduct proper meetings and agenda for proper communication with employees and their concerns in the process

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Overview Through the development of various jigs and special tools, Columbus Custom Carpentry efficiently produces high quality and unique interior doors, which generate annual sales of more than $15 million. By conducting a thorough analysis, however, I discovered three Human Resources issues: internal equity (wages), turnover, and communication, which hinder the greater potential success of the company. These issues and their workable solutions are further explored in the following report. I. Internal Equity (Wages) – Issue The problem of poor internal equity, resulting from low wages, was discovered in the Management Interview section.

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The Problem and Need for Investigation The age of the company’s population ranges from 18 to 42 years old and

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Members of the team are mutually committed to the goals and to each other. This mutual commitment also creates joint accountability which creates a strong bond and a strong motivation to perform. Without purpose and goals you cannot build a team. The purpose must be worthwhile and create a sense of doing something important together. The goals must be challenging and specific so that each member can understand how they contribute to the success of the team.

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There are various approaches introduce by different people. Approaches such as Michal porter, Igor Ansoff, Gluecks, Kotler and Tailor made strategies. Reference All these strategies helps organization to overcome from barriers and achieve their common goal

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As much as company managers face a lot of burden in their works, it is better to get along with some of the issues that we might face along that might hinder the success capability. First, precise decision making which via voting to ascertain on matters pertaining the company, this is much better as an individual is not the one that makes decision on behalf of the whole organization, he voting are acquired after shares are divided such that each share is a one count vote. Secondly, there is unbiased structure as CEO’s and managers cannot make decision for their own self-gain but for the company, (Michael &Andrew, 2001). This means that the top level managers and the executives are not basically the owners as they are differentiated from those who own the company’s daily operation from stock

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Consequently, ignoring upward and downward vertical communication that flows among all employee levels can directly affect the relationship between co-workers and also the company’s finances. For example, the Chief Executive Officer (CEO) appoints a department to lead a data-gathering project and recommend a product strategy and that department manager only communicates to other managers, horizontally. Thus, he is missing critical input from sales employees who interact with the customers or clients every day. Henceforth, the manager recommends the company to modify its existing product while the sales employee knows that customers can easily make minor changes in the product to serve the same purpose and won’t spend money for the new

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