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Case Study Columbus Custom Carpentry

472 Words2 Pages

Overview Through the development of various jigs and special tools, Columbus Custom Carpentry efficiently produces high quality and unique interior doors, which generate annual sales of more than $15 million. By conducting a thorough analysis, however, I discovered three Human Resources issues: internal equity (wages), turnover, and communication, which hinder the greater potential success of the company. These issues and their workable solutions are further explored in the following report. I. Internal Equity (Wages) – Issue The problem of poor internal equity, resulting from low wages, was discovered in the Management Interview section. For example, individuals expressed their frustration that manufacturing employees are paid more than warehousing employees. The frustration is valid, as efficient assembly jigs have replaced the technique and skill required to handcraft doors. Furthermore, warehousing jobs entail intense physical labor and precision that ensure that the goods are shipped in perfect condition and in a timely manner. Internal Equity (Wages) – Solution To correct the internal equity issue, I recommend a pay grade structure be implemented. First, a pay grade …show more content…

For instance, one manager stated, “If I do get a good employee, this person transfers to manufacturing at the first opportunity.” Also, a new hire crater said, “I took this job to get off of second shift, but I am hoping to transfer to the manufacturing group as soon as I can.” These statements, along with the information provided in the excel sheets, demonstrate that turnover is a departmental issue, specifically between the warehousing and manufacturing departments. Furthermore, turnover is expected to increase. Therefore, it is reasonable to assume that high turnover results, and will continue to increase, from poor internal equity, regarding wages, treatment, and working

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Columbus Custom Carpentry is a family owned business that produces interior doors. The company is small and sells its products through special orders. CCC has found its place in the manufacturing of replacement antique doors for historic home restorations. It’s CCC’s special jigs that make replication possible and place the company in the niche market.

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