Critical Incidents In Intercultural Communication

What are Critical Incidents? In general Critical incidents are tools that increases our awareness and understanding towards human attitudes, expectations, behaviors, and a way to interactions. They are intended to engage participants at a meaningful, personal level as they examine attitudes and behaviors that might be critical to their effectiveness in the roles they are already performing or preparing for (in the workplace, in educational settings, and in society at large). Triandis (Cultural Psychologist) were the first to use critical incidents to develop cross-cultural competence in the 1960s in his work with cultural assimilators (Triandis, 1994). Critical incidents in intercultural communication training are brief descriptions of

Eventually cultures are created through communication. Culture and communication have been characterized and re-characterized over and over, as these are the ideas that are personally connected with what is inherently human. In reality, from an anthropological perspective, culture got to be merged with every last bit of its variables at the point when man initially seemed and made interpersonal associations with the diverse people framing separate groups, subsequently considering intercultural communication. Dialect has dependably been considered, from the time of the Tower of Babel, as one of the impediments to intercultural correspondence, however in our universe of globalization also information transfers, this thought may be tested by the spread of

This incident took place two years before from now. It was the time I got admitted in APU and was travelling from India to Japan. That was the first time I travelled alone, without my parents. It was bit difficult but my father built courage in me by saying travelling is one of the best things anyone can do and it is more fun when you do it alone. So, I was all excited. But all my excitement went into vein when I reached China. During my flight from India, I had a stay in China for 18 hours. That was not that long until and unless this incident happened with me. The situation was like this- When I checked in from India, the people in charge told me that I need not to take my luggage in China. It will be automatically transferred to your connecting flight. Keeping that thing in mind, I did not take my luggage. But In order to cross check the information, I asked the security person in China about my luggage, since he was Chinese and he could not understand what I was trying to tell me. I tried to communicate with him through non-verbal gestures. After a while he understand and non-verbally told me that it’s okay, no need to take the luggage. I am quite sure by that time but when I was to board my plane next morning to Japan, the lady standing on the boarding section asked me about my luggage