From a mobile device standpoint, the Cummins Inc. website currently focuses on the customer perspective. When searching the website for mobile device information, mobile applications for customers is retrieved (“Introducing QuickServe”, 2016). Mobile applications support the customer experience and are of importance to the company. However, internal, corporate policies relating to employees are not published on the external website. However, policies do exist on the internal company website. These policies can be easily searched and accessed. Today, a mobile device policy does exist for specific business units. However, the existing policies are inconsistent in terms of content and approaches. In fact, the policies creating a question of employee equitability because they are so different.
Gartner, Inc. is a leading information technology research and advisory company (“About Gartner”, 2016). Gartner conducts extensive research on technology-related topics and help to identify trends across the industry. Furthermore, Gartner partners with many companies across the globe, forming relationships that provide the opportunity to benchmark peer companies. Cummins Inc. engages with Gartner to gain insight on
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While BYOD has grown rapidly in the industry, companies have also experienced many challenges with BYOD. Though BYOD remains a strong trend, some companies have moved away from it as a result of the challenges faced, relating to security, privacy, tax, and legal issues. Choose Your Own Device (CYOD) is gaining popularity as it addresses many of the concerns with BYOD, yet provides more flexibility than the traditional company-provided device model. CYOD allows the company to retain ownership of the device, yet it eliminates the issues relating to security, privacy, tax, and legal (“BYOD & Enterprise”,